|
Responsibilities
- Support Agency Accreditation process for all programs including managing new applications, changes, initial financial assessment, financial security, location inspections and static data.
- Support Agency Management process including making required changes in all associated systems.
- Provide support to Agents and Field Offices on accreditation related matters in Asia Pacific region.
- Ensure proper documentation of all customer interaction and queries in Salesforce.
- Support Agency Accreditation process in managing Accreditation products such as: ID card, TIDS.
- Support the Regional Agency Management team on administrative matters and any other ad-hoc requirements.
Requirements
- University degree in Business Administration or a related field;
- Professional experience in a business support function, preferably in a multicultural/commercial environment; experience within the air transport or travel industry would be an advantage;
- Ability to set priorities and work with a high level of drive, energy and speed with a strong customer focus on proactive problem solving, conflict resolution, continuous follow-up, and client retention;
- Excellent IT skills, particularly MS office
- No experience required
- 5 days work week
- Able to start work immediate or short notice
|