Responsibilities:
Liaise with customers on payment-related issues
Attend to customers’ enquiries on contracts, billing and collection
Prepare reminder letters for outstanding payments according to AR policy
Handle order management workflows, such as daily credit holds and account suspensions
Make recommendation on legal action against delinquent customers
Identify and analyse potential bad debts and prepare justification for write-offs
Requirements:
Diploma in Business, Finance or Accounting
Good experience in credit management
Good business writing skills, with a basic understanding of business structures within corporations
Able to make rational decisions under pressure and carry out Management’s instructions accordingly
Proficiency in Microsoft Office
Able to work under tight deadlines
Meticulous and attentive to details
A team player with excellent interpersonal and communication skills
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