Technology Assistant / Desktop Support

Responsibilities:
Perform troubleshooting for client platform related problems
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Perform service request related to client platforms.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Involve in client platform implementation/upgrade project.

Requirements:
ITE/ Diploma in IT/ Engineering or any related field
Minimum 1 year relevant experience in providing desktop support
Proficient in Microsoft Windows / Windows XP / Microsoft Office
Experience in providing desktop support to senior management
Work Location: Singapore